Outlander PHEV Sub-Zero Operation Question

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Some owners of the 2024 Oulander PHEVs are starting to receive these letters from Mitsubishi

What a waste of Paper and Postage.

Mitsubishi must know that the operating range of the Lithium-Ion Batteries is between -20'C to 60'C so their failure to add a Battery Heater to the Battery Pack is what may cause damage to the Battery Pack, not whether we plug in the car or not because once the Battery is fully charged no more charge will be accepted.

So no heating of the Batteries will be possible. Mitsubishi Motors knows this very well.

This may be the last Mitsubishi Product that I Purchase if Mitsubishi Motors continues to try to take us for fools.

The Battery Pack requires a Battery Heater so the car can utilize the Battery Management System that the 2022 and older models have had since the PHEV have been on the road.

Screenshot_20241227_142816.jpg
 
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Most Small Claims Courts are capped at between $5,000 and $10,000 anywhere in Canada, not sure of the cap limit in any of the 50 States of the USA.

Edit:

Just found out that as of Jan 1 2025. The maximum Small Claims Court Limit will $20,000
Much to low for the cost of our cars at $60,000 plus
My Mitsubishi Outlander PHEV is 2018 and still the odometer is 45,000..I also experienced the Cabin heating issue and took it to the dealership where they replaced the air filter. (I had to pay for that since I am the second owner. According to them the original warente expired when the vehicle is sold to the second owner) However the problem is still there. I wonder whether I would experience the cold start issue in the future. (Till today the temperature of Nova Scotia did not drop below 17C⁰. ). However I suggest we can go to the courts as a team if we all agree and claim this issue against Mitsubishi.
 
My Mitsubishi Outlander PHEV is 2018 and still the odometer is 45,000..I also experienced the Cabin heating issue and took it to the dealership where they replaced the air filter. (I had to pay for that since I am the second owner. According to them the original warente expired when the vehicle is sold to the second owner) However the problem is still there. I wonder whether I would experience the cold start issue in the future. (Till today the temperature of Nova Scotia did not drop below 17C⁰. ). However I suggest we can go to the courts as a team if we all agree and claim this issue against Mitsubishi.
The dealer is bul**hit. The warranty belongs with the véhicule not with the owner. This being said, the air filter is a maintenance item for which there is no warranty. Furthermore, your véhicule is out of the 5 year bumper to bumper warranty. So, the cabin heater issue is not covered anymore. In the end, I guess the dealer had no warranty obligation, but told to you the wrong reason.
 
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