Should I be concerned about no updates?

[5thstreet]

While trying to check for update through the My Connect App, I found that it shows a Firmware Update Number with a status of 'Unknown' and a description stating it's the "Initial TCU software version." So this means my car has never been updated since I purchased it in December 2023, right? Is this normal? It would be helpful to know if this is a common issue or if others have had successful updates.

 

[PHEV07]

While trying to check for update through the My Connect App, I found that it shows a Firmware Update Number with a status of 'Unknown' and a description stating it's the "Initial TCU software version." So this means my car has never been updated since I purchased it in December 2023, right? Is this normal? It would be helpful to know if this is a common issue or if others have had successful updates.

What Year and Model do you have?

 

[Ben Baker]

No updates for my 2023 either. The dealer said the only update was if your car is in Canadian type winter conditions, don't think you'll have that problem in Texas (well, maybe in the panhandle if it's a particularly nasty winter).

 

[roussir]

My 2023 SEL bought in December 2022 in USA has the same status and description, but also shows an update number 07.21.57. I do not remember having any updates done at the couple of times I brought it in for oil changes.