Remote climate control with engine startup

[sam001]

Hi Sam001,

1. My dealer is Lethbridge Mitsubishi but my car is from other dealer (not sure where) as there are no available trim and colour that I want. Also, not sure if my dealer is the one that updated the software.

2. I am just using the app no other remote key or something.

3. I got GT-P trim.

Maybe you can call mitsubishi canada and ask why your car is not starting its engine as it should be. It’s pretty clear on website that if the temperature is below -10c the engine should start. I think they already have an answer on your problem.

Have you tried to update the app on your phone?

Thanks you very much for the info.
I read the info online and it is pretty hard to get hold of Mitsubishi Canada customer support. They give me vague answer and tell me that they will reach out to me within 48 hours but never really does.
I am talking to my dealership. They will contact them to see if they can find any info which will be helpful for us.
Hopefully this problem resolves soon.

 

[msgrundy]

Could you please ask your dealership what is the name of the part they need to install first?

Hi Sam001,

I just talked them and they said they have to replace the A/C Amplifier for this update to work. We'll see when it gets installed if this fixes the remote engine start issue.

 

[sam001]

Hi Sam001,

I just talked them and they said they have to replace the A/C Amplifier for this update to work. We'll see when it gets installed if this fixes the remote engine start issue.

Thanks for the info.. please keep us posted if this works for you. In the meantime, i will contact my dealership. Thank you so much again..