Buying a new Mitsubishi in UK ?

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Geolog

Member
Joined
Dec 18, 2017
Messages
15
Location
United Kingdom
I am very happy with the Outlander PHEV that I bought new in 2017, and would very much like to replace it with a new Outlander. Since Mistubishi made their decision to lose business by withdrawing from the UK market - despite their PHEV being the market leader - how do I do this?
 
Well... the new one isn't available in Europe either, and in the UK you guys drive in a direction opposite to most of the world, which would mean you would be looking at an import from either Japan or Australia, which would probably cost you about 2,000-3,000 pounds more on top of the vehicle price and you will have no warranty.

The two other alternatives are:
1. Import from Canada (wrong driving side).
2. Wait for the Outlander PHEV to get released in Europe and the UK, I was told it would happen in a couple of months for the EU at least.
 
Japan also drives on the left. Two EU countries also drive on the left - Ireland and Cyprus. But the problem is not about waiting for release in Europe. It goes much deeper. Mitsubishi no longer sells new cars (any model) in UK and I think also continental Europe. Former dealerships continue to service them but they don't sell them. The dealer I bought mine from in 2017 (an independent family firm, Holt Mitsubishi in Derby) temporarily switched to Ssangyong but then went out of business. Another former Mitsubishi dealer (where I now get my car serviced) has switched to Honda. As for importing, this really is not an option. Extra cost and lack of warranty rule it out.
 
Japan also drives on the left. Two EU countries also drive on the left - Ireland and Cyprus. But the problem is not about waiting for release in Europe. It goes much deeper. Mitsubishi no longer sells new cars (any model) in UK and I think also continental Europe. Former dealerships continue to service them but they don't sell them. The dealer I bought mine from in 2017 (an independent family firm, Holt Mitsubishi in Derby) temporarily switched to Ssangyong but then went out of business. Another former Mitsubishi dealer (where I now get my car serviced) has switched to Honda. As for importing, this really is not an option. Extra cost and lack of warranty rule it out.
Mitsubishi is selling cars in Europe, currently, the Eclipse Cross PHEV is their top-seller. Unfortunately, it was too small for us, so we had to import a PHEV from Canada. There's no reason not to release the Outlander PHEV here, the previous generation was a huge hit.
 
Mitsubishi is selling cars in Europe, currently, the Eclipse Cross PHEV is their top-seller. Unfortunately, it was too small for us, so we had to import a PHEV from Canada. There's no reason not to release the Outlander PHEV here, the previous generation was a huge hit.
I agree. I don't understand their decision not to sell in the UK. The Outlander PHEV has the optimum combination of features, performance, and price as far as we are concerned.
 
I agree. I don't understand their decision not to sell in the UK. The Outlander PHEV has the optimum combination of features, performance, and price as far as we are concerned.
Well, I was told more than a year ago, that Mitsubishi will be selling the Outlander PHEV in 2024 in Europe, so I'm still waiting.

I have no idea what's causing the delays.
 
I agree. I don't understand their decision not to sell in the UK. The Outlander PHEV has the optimum combination of features, performance, and price as far as we are concerned.
I think they just came to the conclusion that changes to taxation status and other rules in the pipeline would just be too much trouble. We've just bought a new car and I researched the options. The Outlander with its short EV range has lost most of the advantages that it used to have. When we bought ours ten years ago, it was Congestion Charge exempt, Road Tax was zero, Company Car penalty was very low and the taxation status as far as the company was concerned was very favorable. Most of that is gone, or is in the process of going. Mitsubishi is coming under a lot of criticism for battery degradation - so they reprogram the battery management and get criticised instead because the engine starts more frequently. If I were a Mitsubishi marketing executive, I would be asking myself if the time were approaching when the car would become more trouble than it is worth on the production line.

Martin
 
I think they just came to the conclusion that changes to taxation status and other rules in the pipeline would just be too much trouble. We've just bought a new car and I researched the options. The Outlander with its short EV range has lost most of the advantages that it used to have. When we bought ours ten years ago, it was Congestion Charge exempt, Road Tax was zero, Company Car penalty was very low and the taxation status as far as the company was concerned was very favorable. Most of that is gone, or is in the process of going. Mitsubishi is coming under a lot of criticism for battery degradation - so they reprogram the battery management and get criticised instead because the engine starts more frequently. If I were a Mitsubishi marketing executive, I would be asking myself if the time were approaching when the car would become more trouble than it is worth on the production line.

Martin
I'm told the reason Mitsubishi quit Europe is upcoming emissions regulations (I don't have more detail!) - my Outlander PHEV was a company car, new in early 2016, zero road tax, London congestion charge exempt (with a £10/year fee) and around 5% company BIK (meant it cost me £100/month, the outgoing BMW320 was costing £400) - you see the attraction . . . its no longer a company car, heaven only knows what BIK would be on this/anything new - London congestion charge is only deleted for full electric cars - the zero road tax still exists (but almost anything else I might be interested in would cost £500 year !) . . . ps - can anyone tell me how to change the bulb above the charging socket please, there has to be a knack to accessing the damned thing ! . . .
 
I'm told the reason Mitsubishi quit Europe is upcoming emissions regulations (I don't have more detail!) - my Outlander PHEV was a company car, new in early 2016, zero road tax, London congestion charge exempt (with a £10/year fee) and around 5% company BIK (meant it cost me £100/month, the outgoing BMW320 was costing £400) - you see the attraction . . . its no longer a company car, heaven only knows what BIK would be on this/anything new - London congestion charge is only deleted for full electric cars - the zero road tax still exists (but almost anything else I might be interested in would cost £500 year !) . . . ps - can anyone tell me how to change the bulb above the charging socket please, there has to be a knack to accessing the damned thing ! . . .
Mine was also a company car - and we owned the company, so we also saw the benefits from the employer's point of view. We had a lot more flexibility in how we wrote off the cost against profits. The high depreciation on the car was also an advantage - given that we were both the drivers and owners of the company. After three years, we wrote the asset off the company books - something that would not have been possible for a petrol car that quickly - and sold it to ourselves at the We Buy Any Car valuation which was a massive depreciation. This was a great way to get money out of the company in a very tax efficient manner.

Martin
 
Here's the official statement they released about a year ago: https://www.linkedin.com/posts/mits...q5?utm_source=share&utm_medium=member_desktop

They have been testing it extensively the last month in Finland: https://media.mitsubishi-motors-eur...v-my23-super-all-wheel-control-system-on-ice/
Mainland Europe yes - but apparently not the UK. I'll stick with my 2017 PHEV - owned from new, low mileage, and still very happy with it. But sad that Mitsubishi aren't coming back to the UK - yet.
 
I'm astonished at Mitsu's attitude regarding the UK. I see so many Outlanders in London that there must be a worthwhile market here. They make plenty of right-hand drive cars for Japan, Australia etc. Why not ship a few here? Does anyone know if they intend to supply the Republic of Ireland?
 
I'm astonished at Mitsu's attitude regarding the UK. I see so many Outlanders in London that there must be a worthwhile market here. They make plenty of right-hand drive cars for Japan, Australia etc. Why not ship a few here? Does anyone know if they intend to supply the Republic of Ireland?
There were a lot of Outlanders sold eight to ten years ago because the tax status was so attractive. That sales boom pushes up the numbers that you see on the road, but changes to the tax regime and other motoring costs like the London Congestion Charge have almost completely removed the financial benefits of ownership now. It would need a substantially longer EV range to become attractive again and I guess that Mitsubishi simply came to the conclusion that it was not worth putting in the development effort for a design that was beginning to look quite old...

Martin
 
There were a lot of Outlanders sold eight to ten years ago because the tax status was so attractive. That sales boom pushes up the numbers that you see on the road, but changes to the tax regime and other motoring costs like the London Congestion Charge have almost completely removed the financial benefits of ownership now. It would need a substantially longer EV range to become attractive again and I guess that Mitsubishi simply came to the conclusion that it was not worth putting in the development effort for a design that was beginning to look quite old...

Martin
the crucial factor to consider is extraordinary reliability of the 2015-2020 outlanders. my 2016 model was tested recently on the computer and the garage told me it was 100% mechanically perfect.

all I've done is change the oil more often than needed. almost nil maintenance costs.

the product has no built-in obsolescence, so long-term repeat sales are not going to be great
 
the crucial factor to consider is extraordinary reliability of the 2015-2020 outlanders. my 2016 model was tested recently on the computer and the garage told me it was 100% mechanically perfect.

all I've done is change the oil more often than needed. almost nil maintenance costs.

the product has no built-in obsolescence, so long-term repeat sales are not going to be great
I must agree that ours needed no maintenance other than oil changes - and the almost obligatory drive-shaft coupling replacement that all 2014 models needed. But when we traded it in at ten years old and 100,000 miles, it did sound like a well used ten year old car. If Mitsubishi had not pulled out of Europe, I would probably have kept it another year or two, but I was becoming aware that the next significant mechanical failure or even a minor accident would probably take it off the road with workshop maintenance becoming extremely difficult to source. Independent workshops round here are very reluctant to touch any car with a high voltage battery inside.

Our Outlander was getting close to needing new brake pads and none of the indies round here were willing to do it. And all our Mitsubishi dealerships have closed down - I would have had to drive a long way to find anyone willing to work on it. I was concerned that if it needed significant work in order to stay on the road, I would be left having to choose and purchase a new car in a rush. In the end, we traded it in while it still had some second-hand value...

Martin
 
For new brake pads I was advised on this forum a few years ago to try Halfords, and sure enough they did a very good job for about £100 l, and guess what, it came with a lifetime guarantee which I have not had to call upon because the brake pads are still fine, and will be replaced free once needed.
 
You are lucky that Halfords were prepared to do it. Last spring, I tried the usual suspects - KwikFit, ATS etc. - and the answer was always a flat no. The tyre specialists like KwikFit were prepared to replace tyres since they could easily remove the wheel and do the work away from the car. Anything that required lifting the bonnet or getting under the car was a simple no...

Martin
 
You are lucky that Halfords were prepared to do it. Last spring, I tried the usual suspects - KwikFit, ATS etc. - and the answer was always a flat no. The tyre specialists like KwikFit were prepared to replace tyres since they could easily remove the wheel and do the work away from the car. Anything that required lifting the bonnet or getting under the car was a simple no...

Martin
I know its a long way to drive, Martin, but here in London we have EV trained KwikFits and Halfords due to the high numbers of EVs here. 😎
 
I'm astonished at Mitsu's attitude regarding the UK. I see so many Outlanders in London that there must be a worthwhile market here. They make plenty of right-hand drive cars for Japan, Australia etc. Why not ship a few here? Does anyone know if they intend to supply the Republic of Ireland?
According to Wikipedia they never made any money in Europe and their subsequent tie in with Renault & Nissan left them out of the UK post-Brexit. However, the matter is, no doubt, complicated by the exclusive selling arrangement in the UK with Colt Cars, which they might have wanted to get out of at least cost and bars them from re-introducing Mitsu badged cars to the UK market. Nothing to stop you bringing in a grey import like they do in Sri Lanka - if you don't mind the display being in Japanese! 🤣
 
I know its a long way to drive, Martin, but here in London we have EV trained KwikFits and Halfords due to the high numbers of EVs here. 😎
If the car had been newer, I might have done that. As it was, I was in possession of a car approaching ten years old with 100,000 miles on the clock, beginning to sound quite elderly and look a bit tatty. I would not have wanted to keep it much longer under any circumstances and, with Mitsubish effectively disappearing, we decided to get rid of it while it still had some trade-in value. Those nice guys at Nissan gave us £6,000 for it in part-exchange value which satisfied me...

Martin
 
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