My experience of a brand new 2014 model was that you had to drive it very gently to get 28 miles out of it. I would assume that most UK customers would have the aircon on all the time - I didn't buy a new, and relatively expensive, car in order to drive it like the old Mini that I had as a student! When we traded the Outlander in at ten years old with around 100,000 miles on the clock, it was managing less than 10 miles on a full charge in the winter or heights of summer with the climate control on and perhaps 15 miles in the spring and autumn with cooler weather. It had a lifetime average of about 44mpg.
Martin