Esparza said:
I think there is no heating
Some cars in some areas appear to have some sort of battery heater. The 2018 North American model has, but I have no idea yet how it's implemented.
The battery box appears to be sealed, so that rules out using conditioned cabin air. Cold cells under 1C load do warm, but it appears they only gain a couple of degrees - not enough to restore full capability.
2018 NA Owner's Manual (See pages 3-13 through 3-16, 3-40, 9-2, 9-27 [fuse for 'Main drive lithium-ion battery PTC heater])
http://www.catcoinwallets.com/images/posts/EV/2018_PHEV_Owners_Manual.pdf
2018 NA window sticker with note about battery heating ("main battery warming system")
http://www.catcoinwallets.com/images/posts/EV/monroney.pdf