2017 outlander goes to limp mode and petrol engine won’t turn on even

[Sandhu321]

Hi guys need urgent help needed
Bought a outlander recently
Car drives fine in the morning on battery for 5-7 minutes then suddenly goes to limp mode and messages displays EV battery service required
If I try to put on petrol engine by pressing charge it turns on but cuts off itself
If I switch off and restart car starts fine again drives for a minute then again same thing as long as I ll keep doing switch off and on car ll drive for less time than earlier
Is there any advice please
Will be thankful if anyone can help
I live in west London and couldn’t find hybrid mechanic easily in area asked many but no luck

 

[kpetrov]

Is the check engine light on? Plug an OBD adapter and read the codes.

Honestly, you should return the car for service if you bought it from a dealer.

 

[michael8554]

Always check the condition of the 12V Aux battery first.

 

[ViniVidi]

Are you charging it with the granny lead or an EV outlet? Garage said that using granny lead (slow charger in 220v socket) for in certain outlets or using and extension cable with granny lead it can cause that alert.

 

[Daixiwen]

If this happens while you are driving it's probably not the 12V aux battery. My first suspicion given your symptoms and the fact that you just bought the car is that the previous owner did a BMU reset to try and hide the bad condition of the drive battery. You should drive it to a Mitsubishi dealership so that they can run a check and a DBCAM, which will measure the actual capacity of the drive battery.

The car can go in limp mode if it sees that the drive battery voltage is way lower than what it expected. I wouldn't drive the car too much in that condition, you risk degrading the battery even more. If you really need to drive it, make sure to recharge it at home with the granny charger, and put it in charge mode after just a couple of minutes, to make sure to keep the battery at a high level.

 

[littlescrote]

Are you charging it with the granny lead or an EV outlet? Garage said that using granny lead (slow charger in 220v socket) for in certain outlets or using and extension cable with granny lead it can cause that alert.

That garage is totally wrong!

 

[michael8554]

What range is it showing after you switch on and before you try to drive ?

 

[Hex]

This sounds very similar to a problem I am having with my 2024 PHEV Outlander. I have experienced a disturbing and frustrating problem while driving on the highway a few times in the last couple of months;
The gas portion of the engine completely dies, an immediate reduction in power and not able to maintain a speed over 70km/hr (if the battery is drained, far less). Extremely dangerous while driving on a busy highway (I was almost rear-ended by a Semi last time this happened)
PHEV system fault warning (see pic attached). I have pulled over and let the car "rest" for 15 minutes and then restart and the warning is gone (however, the check engine light is still on), I am able to drive again normally for approximately 20 -30 minutes before the problem repeats. Unfortunately, By the time I am able to get the vehicle into the Service Department (3 times), it functions normally and the warnings messages have disappeared. The technicians are unable to recreate the problem and nothing shows up in the scans (or so they say).
Has anyone else experience this problem? I need to fix the situation, as my Outlander is not reliable for long distance driving and a road hazzard as is.