BygAuldByrd
Member
Hi All,
Following our 2014 Outlander PHEV's 120,000km routine service last May (2021), when it had only 88,100km on the odometer, the car started behaving strangely when cruising on the highway at about 100-110 kmph.
When the battery level indicator in the car dropped to about 35% after travelling about 20km from full charge, the car would inexplicably start to slow down to about 80 kmph, then without any change of the accelerator position or other action by the driver, the car would return to the speed at which it was previously travelling. This behaviour occurred when driving manually, and also when driving under cruise control.
We took the car back to the dealer/service centre and they confirmed the problem, but could not identify a cause, so refered the problem to MMAL. Due to COVID isolation restrictions at the time MMAL did not get around to looking at the car and have provided no report from the OBD readouts passed to them by the service centre.
Chasing up this problem was exacerbated by my being stuck in Thailand until recently and my wife (somewhat technically challenged but certainly able to describe the problem) trying to get action on the matter, with my remote email assistance. The problem persists, but does not happen every trip, unfortunately as if it did it might beeasier to identify the cause. The car is now due for its 135,000 km service,and I'm back in Oz, so I'll be putting some pressure on the service centre to finally resolve the issue.
Has anyone else experience this errant behaviour?
If so, has the cause been identified and a cure successfully implemented.
Other than that issue, which is really a safety issue when travelling at highway speed that now we expect and react accordingly, we just love our PHEV.
Cheers
BygAuldByrd
Following our 2014 Outlander PHEV's 120,000km routine service last May (2021), when it had only 88,100km on the odometer, the car started behaving strangely when cruising on the highway at about 100-110 kmph.
When the battery level indicator in the car dropped to about 35% after travelling about 20km from full charge, the car would inexplicably start to slow down to about 80 kmph, then without any change of the accelerator position or other action by the driver, the car would return to the speed at which it was previously travelling. This behaviour occurred when driving manually, and also when driving under cruise control.
We took the car back to the dealer/service centre and they confirmed the problem, but could not identify a cause, so refered the problem to MMAL. Due to COVID isolation restrictions at the time MMAL did not get around to looking at the car and have provided no report from the OBD readouts passed to them by the service centre.
Chasing up this problem was exacerbated by my being stuck in Thailand until recently and my wife (somewhat technically challenged but certainly able to describe the problem) trying to get action on the matter, with my remote email assistance. The problem persists, but does not happen every trip, unfortunately as if it did it might beeasier to identify the cause. The car is now due for its 135,000 km service,and I'm back in Oz, so I'll be putting some pressure on the service centre to finally resolve the issue.
Has anyone else experience this errant behaviour?
If so, has the cause been identified and a cure successfully implemented.
Other than that issue, which is really a safety issue when travelling at highway speed that now we expect and react accordingly, we just love our PHEV.
Cheers
BygAuldByrd