greendwarf
Well-known member
Latest in the saga with my useless dealer. Have completed a Mitsu survey, I'd scored the dealer low several weeks ago - not getting the protection pack or even an invoice so I couldn't check if I had paid for the paint protection - difficult to tell with Polar White.
Anyway they rang me and confirmed I hadn't had or paid for the paint protection or the protection pack. But I still wanted the mud flaps and paint protection, so took it to them at 9.30 this Saturday. I was told to come back as late as possible about 4pm.
I get there at 4.30, its dark, the car's parked out the front, so I go in to collect the key and am given it. When I ask about paying, I'm told the aftersales manager is not there and has left no instructions about me paying (nor the missing invoice he promised me) but assured he will ring me at home Sunday morning - all very odd. So out to the car - I can see there are the mud flaps but also two scrapings of paint off in the middle of the driver's door - no dents & not big but still obvious! Oi, I says what about these :evil:
Yes we saw those. they say, must have been there when you left it Anyway without the manager there I can't argue with anyone so took the car home planning to "have words" when he rings. :twisted: And this is where it gets weird - he hasn't :?:
So at present I have had the mud flaps fitted and the paint treatment done for free or rather the cost of two paint scrapes. Assuming this stays the position I can't decide whether I'm :twisted: or :lol: ? BTW there is no evidence of the treatment over the scrapes so must have been done afterwards - probably when using a step ladder to polish the roof.
Anyway they rang me and confirmed I hadn't had or paid for the paint protection or the protection pack. But I still wanted the mud flaps and paint protection, so took it to them at 9.30 this Saturday. I was told to come back as late as possible about 4pm.
I get there at 4.30, its dark, the car's parked out the front, so I go in to collect the key and am given it. When I ask about paying, I'm told the aftersales manager is not there and has left no instructions about me paying (nor the missing invoice he promised me) but assured he will ring me at home Sunday morning - all very odd. So out to the car - I can see there are the mud flaps but also two scrapings of paint off in the middle of the driver's door - no dents & not big but still obvious! Oi, I says what about these :evil:
Yes we saw those. they say, must have been there when you left it Anyway without the manager there I can't argue with anyone so took the car home planning to "have words" when he rings. :twisted: And this is where it gets weird - he hasn't :?:
So at present I have had the mud flaps fitted and the paint treatment done for free or rather the cost of two paint scrapes. Assuming this stays the position I can't decide whether I'm :twisted: or :lol: ? BTW there is no evidence of the treatment over the scrapes so must have been done afterwards - probably when using a step ladder to polish the roof.