Sorry for the delayed reply. I've told the forum to update me when a post comes through.
Ooh... where do I start. I have a three-page document that went to the dealer with the first service. Nothing really resolved yet, other than they confirmed I'm on the latest firmware. BTW, the model is Exceed Tourer, but I'm pretty sure these observations would be common to all models.
In summary, a few of the bullets:
- radio can only be tuned to a station in seek-mode (cannot select or step to a specific frequency). You can not pre-tune to a station you're heading towards.
- radio station presets self-shuffle without warning
- documentation on the entertainment system does not contain enough pictures, and refers to buttons that are not on my display
- no option to beep horn on lock or unlock
- Mitsubishi Connect app is referenced in the manual, but is not available. URLs referenced in the manual go to a 404 page not found (that's an unforgiveable error. There could and should always be a valid page, even if the content is unhelpful.)
- the phone address book cuts off at 4000 entries. I have 4700 address book entries in my phone (and, unsurprisingly, I keep adding more. One or two every day). Worst: it looks like the most recent entries are the ones ignored by the car, so don't appear in the search screen.
- the nav system consistently fails to find valid and known street addresses - I think only one street number has ever been recognised by the car since I took possession. My two most frequently used addresses, both established for way over 30 years, are not found (one is "2", but the car thinks it's "2A", and the other is "20" but the car thinks it's "1/20"). Yes, I updated the maps.
- the nav system consistently directs me away from the most direct route on a country trip (ie: it's REALLY obvious that it wants me to get off a freeway and go a longer/slower route - we're talking 10 minutes or more extra. The system even correctly updates the projected times on approach to take into account the additional time, so that when I ignore it and go past the directed exit, the arrival time drops back again.... )
- in map suggestions (buttons appear at the top) text is so big that the suggestion is useless. What do you select when the options offered appear as "Smi..." "Smi..." and "Smi..." (truncated at the right - you get the idea)
- The car can not be connected to a WiFi point that has a hidden SSID. That's esoteric, but important to us.
- Actually, from the manual it's not obvious WHY you would want to connect to WiFi. It is obvious that I'm not going to get Mitsubishi Connect in Australia any time soon, and that's disappointing.
The nav problems are important to me because I often drive in areas where there is no mobile reception. When you're in the middle of nowhere, a "can't find" message is the last thing you want or need.
So far, and to their credit, none of the dealership or service people have suggested that I could use Android Auto or Apple CarPlay. Good decision, because it's not what you want to hear after investing $85k in their product.
OK. That feels a bit better (but doesn't help the car). In Australia many of these failures constitute "unfit for purpose". They are. Sadly they just take the shine of a car that's REALLY lovely to drive.
