Outlander Phev 2020 Charging Button wont work

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Probably the big button at the base of the 'gear stick' that puts the car into 'charge' mode, where the engine runs to charge up the battery.
 
Probably the big button at the base of the 'gear stick' that puts the car into 'charge' mode, where the engine runs to charge up the battery.
Either that or the 'Clock' button some models have on the keyfob to start charging even when the time is outside of the programmed charge periods
 
Recently collected a 2021 PHEV, here in Portugal. I have found that the home charger will not function when it is hanging vertically. I have put a hook in the wall, and hung the unit from that, so that it is not putting a strain on the cable, as recommended in the handbook. However, I can only get the charging light to come on, with an audible click, when I place the unit on a horizontal surface!

Has anyone else come across this? My guess is that the previous owner has simply hung it by the charging cable and something internally has come semi unattached!
 
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