Android app won't register phone

[rgilyead]

Anybody had problems with the Android PHEV app? When I try to register my phone (Sony Experia Z1 Compact) the process fails almost immediately with an error screen that gives a variety of reasons why the phone won't connect e.g. "Switch not in ACC mode", "More than 5 minutes have elapsed", "Wrong password entered" etc. None of the reasons seem valid. The dealer couldn't get it to connect after several attempts. I have just retried a few times with the same results.

 

[maby]

It worked fine on my Samsung Galaxy Note 3 - though the registration process is a bit fiddly. For a start, the app did not show the car's SSID in the list box - I had to key it in (and it is case sensitive). Getting the car into registration mode by pressing multiple buttons on the key fob was also a pain - it is not very forgiving of any timing or sequence errors.

 

[Uptodat]

Also consider temporarily deactivating auto network switch in advanced wifi settings in your phone to go through the process.

 

[rgilyead]

Can get car into registration mode OK. Beeps once to confirm. SSID has to be keyed in. Then password. Thinks for about a minute then shows error screen. Dealer perplexed and so am I. Have tried uninstalling and reinstalling app. Still no good.

 

[rgilyead]

Not sure where auto network switch would be. Not listed in advanced wireless menu.

 

[Uptodat]

In my S3: settings/wifi/settings/advanced/then it is one of about 10 options. Sorry can't help with a Sony.