johnwilson
Member
- Joined
- Mar 8, 2021
- Messages
- 15
I have had the car in twice to address the problems. Both times the "mechanic" has said " no fault found" when clearly the car has changed its operating parameters. MMCanada has a customer service desk staffed by a individual that has no idea how a PHEV works and they will not put you through to anyone who does know how the car operates. My car is under warranty and the dealer has no intention of addressing any of the issues.
From Facebook this seems to be a common issue, but MMCanada is not interested in addressing it. They will not even tell us if it is as a result of a engine start relay recall and software update. The mechanic at the dealer says he has never seen the problem before, says I do not have a problem and says he does not know the origin of the problem . I would not have bought the car if I had known that I would have no support or warranty.
From Facebook this seems to be a common issue, but MMCanada is not interested in addressing it. They will not even tell us if it is as a result of a engine start relay recall and software update. The mechanic at the dealer says he has never seen the problem before, says I do not have a problem and says he does not know the origin of the problem . I would not have bought the car if I had known that I would have no support or warranty.