2020 - PHEV, 8400 miles -- purchased 11/2019.
All has been wonderful with the car except for the last few weeks. Was coming back to the office from lunch and the battery was showing 0 miles remaining. Switched the CHARGE button on and within a few minutes, the car power dwindled down to about 15MPH, RBS Service Required and EV System Failure. Pulled over into a parking lot and stopped/started vehicle. Within a minute same messages. Call local Mitsu dealer and they said to bring the car in. Fortunately, I was only .50 mile from dealership. Limped into dealership. They kept the car overnight and charged the battery and told me to come pick it up the next day. They couldn't recreate the issue.
Three days later, same scenario, 0 miles of battery left, but this time, engine was running for about 10 miles or so, without a problem. Suddenly loss of power and messages. Again, fortunately, was .25 mile from home. Pulled in, charged battery half way, then turned on car. Messages persisted. Next morning, messages still persisted, but battery was fully charged. Was able to drive to dealership. This time, they tell me they were able to recreate the issue and send the codes to engineering.
The dealer ordered an Engine Control Unit which took over a week to arrive. They said they had to drop the battery and replace the part.
Today, after they have had the car for two weeks now, tell me that the ECU replacement didn't fix the problem and they are sending more data to engineering for analysis. They tell me that it would be another two to three weeks before I get my car back.
At least the dealership has given me a loaner car to drive during this time.
I'm really, really nervous about taking ownership of the car after they say it's fixed.
I am going to reach out to the general manager and see if I can trade the car and make a new deal for a gas powered vehicle. I really love the PHEV and the money it saves, but I can't be wondering if each every time I drive, if it's going to stall out.
Has anyone had any experience with a Mitsu dealer trading what is turning into becoming a lemon?
All has been wonderful with the car except for the last few weeks. Was coming back to the office from lunch and the battery was showing 0 miles remaining. Switched the CHARGE button on and within a few minutes, the car power dwindled down to about 15MPH, RBS Service Required and EV System Failure. Pulled over into a parking lot and stopped/started vehicle. Within a minute same messages. Call local Mitsu dealer and they said to bring the car in. Fortunately, I was only .50 mile from dealership. Limped into dealership. They kept the car overnight and charged the battery and told me to come pick it up the next day. They couldn't recreate the issue.
Three days later, same scenario, 0 miles of battery left, but this time, engine was running for about 10 miles or so, without a problem. Suddenly loss of power and messages. Again, fortunately, was .25 mile from home. Pulled in, charged battery half way, then turned on car. Messages persisted. Next morning, messages still persisted, but battery was fully charged. Was able to drive to dealership. This time, they tell me they were able to recreate the issue and send the codes to engineering.
The dealer ordered an Engine Control Unit which took over a week to arrive. They said they had to drop the battery and replace the part.
Today, after they have had the car for two weeks now, tell me that the ECU replacement didn't fix the problem and they are sending more data to engineering for analysis. They tell me that it would be another two to three weeks before I get my car back.
At least the dealership has given me a loaner car to drive during this time.
I'm really, really nervous about taking ownership of the car after they say it's fixed.
I am going to reach out to the general manager and see if I can trade the car and make a new deal for a gas powered vehicle. I really love the PHEV and the money it saves, but I can't be wondering if each every time I drive, if it's going to stall out.
Has anyone had any experience with a Mitsu dealer trading what is turning into becoming a lemon?