lumpmonkey
New member
- Joined
- Oct 26, 2016
- Messages
- 2
Hi,
Hoping I can get some advice regarding a contract hire PHEV and replacement tyres! Had a TPMS message on the way home from work, managed to nurse it onto my driveway and found a big junk of metal in 1 tyre, overnight went completely flat.
Rang Arval who did the contract for the car, they put me onto ATS. I explained to them that the recommendation is to fit Toyo tyres due to the possibility of glitches with the TPMS. They acknowledged this and I had to wait 36hrs for them to order in and come out to fit it. Guy turned up today with a Continental "cos they didn't have any Toyo's in". Since it's a company car and I needed to get back on the road I didn't argue, however did ring ATS to question it. They claimed that Arval put a limit on what tyres they can fit! This annoyed me, so I rang the local Mitsubishi dealer to confirm that they had personally seen issues with not fitting Toyo brand tyres. Then rang Arval, and eventually spoke to someone who came out with the phrase "I don't dispute what Mitsubishi are saying, but Arval are satisfied with the tyre that's been fitted".
I tried to explain that I didn't want the TPMS flagging up an issue when I'm flying down the motorway with 2 kids on the back seat, but she just said as soon as there's a problem please ring Arval and they'll sort it!
I'm tempted to pick up a nail in the side wall of the new tyre, but then how do I go about getting a Toyo replacement?? As a 2nd best choice is there any benefit to getting the other tyres changed over to Continentals so they all match, or will this make the potential for glitches even higher?
Ironic that not having to pay for tyres is causing me issues in getting tyres....... :evil:
Andy
Hoping I can get some advice regarding a contract hire PHEV and replacement tyres! Had a TPMS message on the way home from work, managed to nurse it onto my driveway and found a big junk of metal in 1 tyre, overnight went completely flat.
Rang Arval who did the contract for the car, they put me onto ATS. I explained to them that the recommendation is to fit Toyo tyres due to the possibility of glitches with the TPMS. They acknowledged this and I had to wait 36hrs for them to order in and come out to fit it. Guy turned up today with a Continental "cos they didn't have any Toyo's in". Since it's a company car and I needed to get back on the road I didn't argue, however did ring ATS to question it. They claimed that Arval put a limit on what tyres they can fit! This annoyed me, so I rang the local Mitsubishi dealer to confirm that they had personally seen issues with not fitting Toyo brand tyres. Then rang Arval, and eventually spoke to someone who came out with the phrase "I don't dispute what Mitsubishi are saying, but Arval are satisfied with the tyre that's been fitted".
I tried to explain that I didn't want the TPMS flagging up an issue when I'm flying down the motorway with 2 kids on the back seat, but she just said as soon as there's a problem please ring Arval and they'll sort it!
I'm tempted to pick up a nail in the side wall of the new tyre, but then how do I go about getting a Toyo replacement?? As a 2nd best choice is there any benefit to getting the other tyres changed over to Continentals so they all match, or will this make the potential for glitches even higher?
Ironic that not having to pay for tyres is causing me issues in getting tyres....... :evil:
Andy